Data Analytics

Data Analytics Services

Transforming data into a lasting competitive edge through innovative analytics solutions.

Data, advanced analytics, and robotics are powerful tools, but their true potential can only be realized when combined with deep industry knowledge and expertise.

With extensive experience in advanced analytics and specialized knowledge across sectors like banking, finance, insurance, retail, media, and healthcare, logistics and supply-chain we make data work for you. Using cutting-edge technologies such as machine learning, artificial intelligence, and automation, we deliver transformative insights that drive smarter, faster decisions. Our scalable processes and accelerators integrate seamlessly with your existing systems, ensuring optimal results.

From saving $1.5 billion annually for a client by addressing attrition, to boosting collections by 66% per hour, resolving support call surges, uncovering revenue leaks, minimizing overpaid medical claims, or enhancing legal support analytics, we bring unparalleled expertise. Our capabilities span data management, advanced analytics, sophisticated modeling, text and sentiment analysis, and proprietary methods to uncover valuable insights and deliver impactful solutions.

Bring us your most complex challenges and ambitious goals. Together, we’ll unlock the power of your data and accelerate your business growth.

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Case Study: Logistics Solution

Enhancing Operational Efficiency in the Logistics Sector with Elgeon’s Solutions.

Overview: Our client, a mid-sized logistics company, specializes in supply chain management and transportation services, catering to diverse industries. With rapid growth in operations, they faced challenges in maintaining operational efficiency, optimizing workflows, and meeting rising customer demands.

Challenges:

Fragmented Operations: Inefficient workflows leading to delays and high operational costs.
Data Silos: Disconnected systems making data analysis and decision-making difficult.
Manual Processes: Dependency on manual workflows causing errors and inefficiencies.
Limited Supply Chain Visibility: Difficulty tracking shipments and inventory in real time.

Objective:

Streamlining workflows and reducing operational bottlenecks.
Implementing real-time supply chain visibility.
Leveraging data analytics for better decision-making.
Reducing costs while improving customer satisfaction.

Elgeon's Approch: Elgeon employed a customized, data-driven approach powered by Azure Databricks to address the client’s challenges:

1. Comprehensive Assessment

Conducted an in-depth analysis of existing workflows, systems, and pain points.
Identified key areas for improvement and aligned solutions with the client’s goals.

2. Cloud-Native Data Integration

Leveraged Azure Databricks to create a unified data pipeline, enabling seamless integration of data from disparate systems.
Centralized data storage using Azure Data Lake, ensuring scalability and accessibility.

3. Advanced Analytics and AI

Built predictive models using Databricks Machine Learning to forecast demand and optimize inventory levels.
Employed advanced analytics for route optimization, reducing fuel costs and delivery times.

4. Process Automation

Automated repetitive tasks such as shipment tracking and inventory updates using Azure Logic Apps and Azure Functions.
Implemented a smart dashboard for real-time monitoring of supply chain metrics.

5. Real-Time Visibility

Integrated IoT-enabled tracking systems with Azure IoT Hub for live shipment tracking.
Enabled proactive issue resolution with automated alerts powered by Azure Monitor.

6. Workforce Enablement

Conducted training sessions to equip the client’s team with the skills to utilize Azure Databricks and related tools effectively.
Provided continuous support to ensure seamless operations.

Results

The implementation of Elgeon’s Azure Databricks-powered solutions delivered significant improvements:

Enhanced Efficiency: Streamlined processes improved operational efficiency by 35%.
Data-Driven Decision-Making: Unified data systems facilitated better forecasting, reducing inventory holding costs by 25%.
Improved Customer Satisfaction: Real-time visibility and faster deliveries increased customer satisfaction scores by 20%.
Cost Reduction: Process automation and optimization resulted in a 30% decrease in operational costs.

Conclusion

Our tailored approach, powered by Azure Databricks, enabled the logistics company to overcome operational challenges and achieve measurable success. By leveraging cutting-edge technology, advanced analytics, and automation, we continues to empower businesses in the logistics sector to unlock their full potential.

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Case Study: Media & Entertainment Solution

Empowering the Media Industry with Data-Driven Insights: A 360-Degree Understanding of Customers and Audiences

Overview: Our client, a leading media and entertainment company, operates across multiple channels, including streaming services, traditional broadcasting, and digital content platforms. The client faced difficulties in gaining a unified view of their audience, optimizing content strategies, and enhancing customer engagement while complying with evolving privacy laws.

Challenges:

Fragmented Data: Disconnected systems and data silos hindered their ability to obtain a cohesive understanding of customer and audience behavior.
Compliance with Privacy Regulations: Navigating complex privacy laws such as GDPR and CCPA posed a significant challenge in collecting and analyzing audience data.
Escalating Customer Acquisition Costs: Rising competition in the media industry increased the costs of acquiring and retaining customers.
Content Optimization: Difficulty in identifying trends and preferences to create and deliver content that resonates with diverse audience segments.

Objective:

Achieve a 360-degree view of customers and audiences by integrating disparate data sources.
Enhance content strategies through advanced analytics and AI-driven insights.
Drive personalized audience engagement while ensuring compliance with privacy laws.
Optimize customer acquisition strategies to improve ROI.

Elgeon's Approch: Elgeon deployed a comprehensive solution powered by advanced analytics, machine learning (ML), and artificial intelligence (AI), leveraging AWS and Google Analytics to address the client’s challenges effectively:

1. Unified Data Integration

Centralized Data Platform: Implemented a centralized data lake on AWS, integrating data from multiple sources, including streaming platforms, social media, and web analytics.
Google Analytics Integration: Enhanced audience behavior tracking across digital platforms, providing insights into engagement metrics, user journeys, and content performance.
Data Compliance: Used AWS Lake Formation and AWS Glue to ensure data governance and compliance with privacy regulations like GDPR and CCPA.

2. Advanced Analytics and AI Insights

Customer Segmentation: Leveraged ML algorithms in Amazon SageMaker to segment audiences based on behavior, preferences, and demographics.
Predictive Modeling: Used AI-driven predictive analytics to forecast content trends, audience retention rates, and revenue growth.
Personalized Recommendations: Deployed AWS Personalize to deliver tailored content suggestions, enhancing user experiences across streaming and digital platforms.

3. Real-Time Insights

Dynamic Dashboards: Built interactive dashboards using Amazon QuickSight, providing stakeholders with real-time insights into audience behavior, campaign performance, and content ROI.
Sentiment Analysis: Utilized Amazon Comprehend to analyze audience feedback and sentiment from social media and customer reviews.

4. Optimized Customer Acquisition Strategies

Marketing Attribution Models: Designed advanced attribution models to identify high-performing acquisition channels and optimize marketing spend.
AI-Powered Campaigns: Implemented machine learning-driven campaign optimization to enhance customer acquisition strategies and reduce costs.

Results

The implementation of Elgeon’s solution delivered measurable outcomes for the client::

Enhanced Audience Understanding: Achieved a unified view of audience behavior, increasing the accuracy of customer insights by 40%.
Improved Content Engagement: Personalized content strategies boosted engagement rates by 25% across digital platforms.
Cost Efficiency: Optimized customer acquisition strategies resulted in a 20% reduction in acquisition costs.
Regulatory Compliance: Ensured full compliance with privacy laws, mitigating risks associated with data governance.
Real-Time Decision-Making: Empowered stakeholders with actionable insights, leading to faster and more informed decisions.

Conclusion

Elgeon’s data-driven solutions, powered by advanced tools like Google Analytics, AWS, and cutting-edge AI, enabled the media client to overcome industry challenges and unlock growth opportunities. By leveraging innovative technologies, Elgeon continues to help media organizations achieve sustainable success in an evolving and competitive landscape.

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